For over a week I've been visiting a close family member in hospital everyday and placed at the doors of the elevator was a massive sign that stated the hospital's pledge to its patients.
It contained the words, caring, compassion, respect, dignity, kindness, humanity, individuality and concluded that everyone matters.
At first I payed little, or no attention to this collection of words; but as the condition of my relative deteriorated, the words that I read each day became more significant. Writers use words to demonstrate the depth of the thoughts, actions and feelings of their characters in a fictional piece.
However, being a seriously ill patient in hospital is not a work of fiction, words written in a pledge need to be carried out. Sadly, the staff's actions never did speak louder than the words.
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